Responsible Gaming
Gambling Should Be Entertainment
At fm-cargo.co.uk, we are committed to promoting responsible gambling. Betting and casino games should only be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and always set limits on what you spend.
Age Verification
All gambling services on this website are available only to individuals aged 18 years or over in the United Kingdom. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before participating in any betting activities. We do not knowingly permit underage gambling and will take appropriate action if we become aware of underage users.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, problem gambling may be developing:
- Spending more time and money on gambling than intended
- Chasing losses by betting more to recover money lost
- Hiding gambling activities or lying about gambling habits
- Feeling anxious, irritable, or restless when not gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money or getting into debt to finance gambling
- Neglecting family, work, or other responsibilities due to gambling
- Unsuccessful attempts to cut back or stop gambling
- Gambling with increasing amounts to achieve the same excitement
- Friends or family expressing concern about your gambling
If you recognise these signs, please seek help immediately.
Self-Help Tools & Controls
William Hill and most responsible operators offer a range of tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Cap the maximum amount you are willing to lose during a set timeframe
- Betting Limits: Restrict the size of individual bets
- Reality Checks: Receive regular reminders about how long you have been gambling and how much you have spent
- Time-Out/Break: Take a temporary break from gambling for a period you choose
- Self-Exclusion: Exclude yourself from gambling services for a longer period (typically 6 months or more)
Contact William Hill's Customer Support team for assistance in setting up these controls on your account.
Support & Help Organisations
If you or someone you know is struggling with gambling, a range of free, confidential support services are available:
United Kingdom
- GamCare: Free counselling, support, and information. www.gamcare.org.uk | Helpline: 0808 8020 133
- GamStop: The National Self-Exclusion Scheme. Register to self-exclude from all licensed online gambling operators. www.gamstop.co.uk
- Gamblers Anonymous: Free peer support meetings across the UK. www.gamblersanonymous.org.uk
- National Problem Gambling Clinic: NHS-funded specialist treatment. www.cnwl.nhs.uk
International Support Services
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org | 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
If You Need Help
Do not hesitate to reach out. Problem gambling is treatable, and support is available. Whether you are concerned about your own gambling or that of someone else, confidential help is just a phone call or click away. Speaking to someone is a sign of strength, not weakness.
Remember: You are not alone, and there is no shame in seeking support.
William Hill Responsible Gaming Resources
For more information about responsible gaming tools and support available through William Hill, visit their dedicated responsible gaming page or contact their Customer Support team directly.